Home | Blog
PLEASE NOTE

The MyAnswers blog is being phased out.
Future posts will now go to the Online Connections blog at http://onlineconnectionsnews.blogspot.com/.

MyAnswers pages can now be found on the Online Connections site
www.OnlineConnections.com.au/myanswers.



Now Available
The preferred Australian English spelling dictionary for Internet Explorer 10/11 on Windows 7/8,
Microsoft Office 2003, 2007, 2010 and 2013 on Windows, and Office 2008 and 2011 on Apple Mac OS X.


Monday, December 31, 2012

MyAnswers: Opera error message: Error initializing Opera: module 13 (logdoc)

The following MyAnswers solution 2302 is now available:

Opera error message: Error initializing Opera: module 13 (logdoc)


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Thursday, December 27, 2012

MyAnswers: Kindle app for Windows 8 forces people to use the Windows Store.

The following MyAnswers solution 2300 is now available:

When I go to download the Kindle app for Windows 8 I'm forced to use the Windows Store. I didn't have to previously use the Windows store for the Kindle app. What should I do?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: Buying content on a Kindle E-Reader forces people to enter credit card details.

The following MyAnswers solution 2301 is now available:

How to get free content from the Kindle Store to your Kindle E-Reader without having to provide credit card details.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Friday, December 21, 2012

MyAnswers: Why people can't see the changes that have been made to a web site.

The following MyAnswers solution 2299 is now available:

I updated a client's web site and when they checked the site they said they couldn't see the changes.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Wednesday, December 19, 2012

MyAnswers: How to stop "Do you know" messages from Facebook.

The following MyAnswers solution 2298 is now available:

I keep receiving "Do you know" emails from Facebook. How do I stop these messages?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Tuesday, December 18, 2012

MyAnswers: Two issues I found with the Microsoft Surface Windows RT Touch cover keyboard.

The following MyAnswers solution 2297 is now available:

Two issues I found with the Microsoft Surface with Windows RT Touch cover keyboard.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: Quick review of Opera Email client and why it isn't good enough.

The following MyAnswers solution 2296 is now available:

Quick review of Opera Email client and why I ruled it out as not being acceptable.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Saturday, December 15, 2012

MyAnswers: Determine how much electricity a television, refridgerator, freezer costs to run

The following MyAnswers solution 2295 is now available:

How to determine how electricity a television, refridgerator, freezer or other applicance uses based on the Energy Rating sticker on the applicance and thus how much it costs to run.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Thursday, December 13, 2012

MyAnswers: How do I display the telephone number on my web page as a link for iPhone users.

The following MyAnswers solution 2294 is now available:

I'd like to display the telephone number on my web page as a link so if a person is using an iPhone they can press on the number and they can then call the number easily.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: How I check a suspicious email attachment for malware.

The following MyAnswers solution 2293 is now available:

How I check a suspicious email attachment for malware.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Wednesday, December 12, 2012

MyAnswers: 551 5.7.6 Message rejected as spam (CM) ISP Optus

The following MyAnswers solution 2292 is now available:

The client when replying to emails or forwarding emails kept getting the message "551 5.7.6 Message rejected as spam (CM)". The client had their own business site hosting and uses Optus as their ISP.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Tuesday, December 11, 2012

MyAnswers: Add desktop IE 10 to Windows 8 Start screen

The following MyAnswers solution 2291 is now available:

How to add the desktop version of Internet Explorer 10 to the Start screen in Windows 8.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Sunday, December 9, 2012

MyAnswers: How to add a tile to the Windows 8 Start screen

The following MyAnswers solution 2289 is now available:

How do I add a tile to the Windows 8 Start screen. I'd like to put my Microsoft Access application as a tile on the Start screen and also the common programs I use in Windows such as the calculator and Notepad.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Thursday, December 6, 2012

MyAnswers: Microsoft Windows 8 Phone Internet Explorer browser fails simple test

The following MyAnswers solution 2288 is now available:

Microsoft Windows 8 Phone Internet Explorer browser fails simple test which means people should review whether the mobile phone is suitable for their needs or not.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Friday, November 30, 2012

MyAnswers: How to remove your credit card details from your Apple App Store account.

The following MyAnswers solution 2287 is now available:

There are over 400 million Apple accounts with credit card details kept online. I rarely make a purchase so I'd rather not have my credit card details online. How I removed my credit card details from my Apple App Store account.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Friday, November 23, 2012

MyAnswers: In Google the option to search only pages from Australia is no longer present

The following MyAnswers solution 2285 is now available:

In Google the option to search only pages from Australia is no longer present. How do I get this option back?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Wednesday, November 21, 2012

MyAnswers: The Click Frenzy well publicised technology failure provided lots of useful info

The following MyAnswers solution 2284 is now available:

The Click Frenzy well publicised technology failure enabled lots of information to flow back about the situation. Some of the information could be very handy for others. I collected quite a few quotes from the media I found to be of interest.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Tuesday, November 20, 2012

MyAnswers: PDF icons go black on Windows 8 Desktop

The following MyAnswers solution 2283 is now available:

PDF icons go black on Windows 8 Desktop. How to fix.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Monday, November 19, 2012

MyAnswers: Free eBooks for Android, PC and Apple iOS users.

The following MyAnswers solution 2282 is now available:

Free eBooks for Android, PC and Apple users. Recently I helped a couple of customers who had purchased low cost Android tablets from Aldi. The surprise was that in order to get free eBooks from the Android Playstore, they needed to supply a credit card and they weren't happy to do that. This solution shows you how to obtain tens of thousands of free eBooks for Android tablets (and other devices) without providing your credit card details.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: How to save a PDF in Internet Exploer 10 under Windows 8.

The following MyAnswers solution 2281 is now available:

In Windows 8 using Internet Explorer 10 I've opened a PDF. There is no apparent way to save the PDF. How can I save the PDF?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Thursday, November 15, 2012

MyAnswers: Problem Ejecting USB Mass Storage Device. This device is currently in use.

The following MyAnswers solution 2280 is now available:

Windows 8 message: Problem Ejecting USB Mass Storage Device. This device is currently in use. Close any programs or windows that might be using the device and then try again.  This message occurred when trying to eject a USB drive that had been used but no programs were now using it.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: Problem Ejecting USB Mass Storage Device. This device is currently in use.

The following MyAnswers solution 2280 is now available:

Windows 8 message: Problem Ejecting USB Mass Storage Device. This device is currently in use. Close any programs or windows that might be using the device and then try again.  This message occurred when trying to eject a USB drive that had been used but no programs were now using it.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: How do I scan a file for malware under Windows 8?

The following MyAnswers solution 2279 is now available:

How do I scan a file for malware under Windows 8?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Tuesday, November 13, 2012

MyAnswers: Windows 8 Mail won't work unless I have sign up for a Microsoft account.

The following MyAnswers solution 2278 is now available:
Windows 8 Mail won't work unless I have sign up for a Microsoft account. How can I use my own POP3 email service? If I cancel I get the message: "Mail You aren't signed in with a Microsoft account. To use Mail, sign in with a Microsoft account and try again."

Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: WordPress blog infected and cleaned, but still contains links to unwanted sites.

The following MyAnswers solution 2277 is now available:

WordPress blog infected. Host has repaired infected files but the source code of the main page still shows the the site is not clean. For example the source code shows links to sites relating to Viagra. How to find the code in the WordPress files.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Monday, November 12, 2012

MyAnswers: Add Notepad to the Send To context menu in Windows 8.

The following MyAnswers solution 2276 is now available:

How to add Notepad to the Send To context menu in Windows 8. That is, when you right click on a file you can use the Send To option to open the file using Notepad.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Thursday, November 8, 2012

MyAnswers: Windows 8/IE10. Script Error. An error has occurred in the script on this page.

The following MyAnswers solution 2275 is now available:

With Internet Explorer 10 I receive the error "Script Error. An error has occurred in the script on this page. Permission denied." This previously worked under Internet Explorer 8. The error occurs for the line containing "external.menuArguments.location.href".


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: How to resend an email in Outlook 2010.

The following MyAnswers solution 2274 is now available:

How do I resend an email in Outlook 2010?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Monday, November 5, 2012

MyAnswers: How I removed System Progressive Protection from a client's machine today.

The following MyAnswers solution 2273 is now available:

How I removed System Progressive Protection malware from a client's machine today.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Sunday, November 4, 2012

MyAnswers: Windows Media Center not included in Windows 8 Pro upgrade.

The following MyAnswers solution 2272 is now available:

Windows Media Center not included in Windows 8 Pro upgrade.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Monday, October 29, 2012

MyAnswers: Tested Windows Remote Assistance under Windows 8 to TeamViewer under Windows 8

The following MyAnswers solution 2269 is now available:

Tested Windows Remote Assistance under Windows 8 to TeamViewer under Windows 8 running the local machine on ADSL and the remote machine using a 3G service.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: Windows 8 Mail application limitation with attachments

The following MyAnswers solution 2268 is now available:

Windows 8 Mail application has a serious limitation with attachments which means it may not be sufficient for business use.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Sunday, October 28, 2012

MyAnswers: Windows 8 doesn't fully run Visual Basic 6 (VB6) applications

The following MyAnswers solution 2267 is now available:

Windows 8 runs OzEfilter (which was developed using VB6) but OzEfilter does not completely work. OzEfilter is not able to check the email server and thus effectively from a functionality point of view OzEfilter does not work under Windows 8.,


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Friday, October 12, 2012

MyAnswers is only available to existing clients

This is a reminder to people finding the MyAnswers service on the internet, MyAnswers is a service providing solutions only to existing clients of Online Connections and those using my JustLocal advertising service. If you are not a client please don’t request solutions as I really don’t like to disappoint people.

In the past I’ve made the solutions available for $9.95 down to as low as $4.95 but found almost no interest. I’ve sent out solutions on request on the basis that people pay if they find value and not a single person paid. The hope was volume would counter low cost which has obviously not happened.

As a result of the considerable time and effort involved in creating solutions, the solutions are now only available to clients, as they are the people who are paying through the fees I charge which enable the solutions to be created. It is my clients who are able to jointly benefit from their financial support they provide myself and my family and their support is very much appreciated.

 

My apologies in advance if this causes anyone disappointment or frustration.

Kelvin Eldridge
www.OnlineConnections.com.au

MyAnswers: Microsoft Security Essentials reported malware PWS:Win32/Sinowal.gen!Y

The following MyAnswers solution 2261 is now available:

Microsoft Security Essentials reported malware PWS:Win32/Sinowal.gen!Y but is unable to remove the malware.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Thursday, October 11, 2012

MyAnswers: Windows 8 Release Preview error message error code: 0x80070570

The following MyAnswers solution 2259 is now available:

Installing Windows 8 Release Preview error message Windows Setup. Windows cannot install required files. Error code: 0x80070570


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Wednesday, October 3, 2012

MyAnswers: Microsoft Security Essentials reports Trojan:Win32/Sirefef.AB but can't clean.

The following MyAnswers solution 2255 is now available:

Microsoft Security Essentials reports Trojan:Win32/Sirefef.AB. Cleaning doesn't remove malware it just comes back. Additional symptoms are icons on Desktop have moved around and Windows Firewall is disabled and can't be re-enabled. The client was using Windows XP.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Saturday, September 29, 2012

MyAnswers: Does Apple maps in iOS 6 have street view?

The following MyAnswers solution 2254 is now available:

Does Apple maps in iOS 6 have street view in Australia?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: Office 2010 64 bit or 32 bit for Microsoft Access 2010.

The following MyAnswers solution 2253 is now available:

Office 2010 64 bit or 32 bit. If you're using Access 2010 in a mixed Windows 64 bit and 32 bit environment sharing an Access 2010 application, should you install Office Professional 64 bit or 32 bit?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Tuesday, September 25, 2012

MyAnswers: Apple iPhone pictures sent to others appear upside down or on their side.

The following MyAnswers solution 2252 is now available:

Apple iPhone pictures when sent to others using email appear on their side or even upside down. What can I do?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Monday, September 24, 2012

MyAnswers: Electricity Smart Meter data may be a privacy and security exposure.

The following MyAnswers solution 2251 is now available:

Smart meter data collected from electricity meters may be a privacy and security exposure.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Thursday, September 20, 2012

MyAnswers: Upgrade iOS 6 on iPhone/iPod Touch/iPad. What to do before upgrading to iOS 6.

The following MyAnswers solution 2250 is now available:

Upgrade iOS 6 on your iPhone, iPod Touch or iPad. What to do before upgrading to iOS 6 and how I upgrade an iPhone.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Wednesday, September 12, 2012

MyAnswers: DIY macro lens for an iPhone, Android other mobile phone .

The following MyAnswers solution 2249 is now available:

DIY macro lens for an iPhone, Android other mobile phone .


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: Toshiba Satellite Pro power light comes back on ten seconds after shutting down.

The following MyAnswers solution 2248 is now available:

Toshiba Satellite Pro L750 (PZK2SA-008001) power light comes back on about ten seconds after shutting down. Then it goes off and on about every ten seconds.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Monday, September 10, 2012

MyAnswers: Receiving faxes on your computer whilst travelling overseas.

The following MyAnswers solution 2244 is now available:

I'm taking holidays and travelling overseas. I receive faxes regularly. Is there a way I can receive the faxes whilst overseas using my computer?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: Can Apple find a lost iPod Touch given its serial number?

The following MyAnswers solution 2245 is now available:

A person I know lost their Applie iPod Touch. They think it may have been on a flight from Brisbane to Melbourne or the taxi. The question is, "can Apple locate an iPod Touch device given its serial number ccqdc38xdcpc?" I'll follow this up with Apple support.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Friday, September 7, 2012

MyAnswers: Should I remove Java off my computer?

The following MyAnswers solution 2243 is now available:

Should I remove Java off my computer? I've read there is a serious exposure at the moment.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: How do I connect with the local 'Wi-Fi'? I'm using a Windows XP notebook.

The following MyAnswers solution 2241 is now available:

I am running a workshop next week in town and want to access the internet from my computer - how do I connect with the local 'Wi-Fi'? I'm using a Windows XP notebook.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Saturday, August 11, 2012

MyAnswers: How to avoid excessive data charges with the iPhone 3GS when travelling overseas

The following MyAnswers solution 2240 is now available:

When travelling overseas I want to use the functionality of my iPhone 3GS, but not use it as a mobile phone. For example taking pictures with location data, using WiFi for maps and making Skype calls. However data charges are around $30 a megabyte and one mistake can cost hundreds of dollars. I share what I do.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Friday, August 10, 2012

MyAnswers: Does the PayPal Here credit card scanner work with the Apple iPhone 3GS?

The following MyAnswers solution 2239 is now available:

Does the PayPal Here credit card scanner work with the Apple iPhone 3GS?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Thursday, August 9, 2012

MyAnswers: Will Windows 8 include an email client?

The following MyAnswers solution 2238 is now available:

Will Windows 8 include an email client?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Tuesday, August 7, 2012

MyAnswers: I had Bigpond support change my email password and now my internet doesn't work.

The following MyAnswers solution 2237 is now available:

I had Bigpond support change my email password and now my internet doesn't work.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Monday, July 30, 2012

MyAnswers: Epson C65 - Parts inside the printer have reached the end of their service life.

The following MyAnswers solution 2236 is now available:

My Epson C65 is giving me the message: parts inside the printer have reached the end of their service life. What should I do?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Thursday, July 26, 2012

MyAnswers: Windows XP loops from start-up list to Windows XP screen. Error c0000218.

The following MyAnswers solution 2235 is now available:

After the computer was inadvertently turned off at the switch, Windows XP now displays a start-up list of options in text. No matter what is selected the Windows XP splash screen will display and then it loops back to the start-up list.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Tuesday, July 24, 2012

MyAnswers: Email stopped working for bigpond.com and bigpond.net.au users.

The following MyAnswers solution 2234 is now available:

Email stopped working for bigpond.com and bigpond.net.au users.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: Dropbox (Drop Box) folder appeared in Gallery on Android tablet.

The following MyAnswers solution 2233 is now available:

Dropbox (Drop Box) album appeared in Gallery on Android tablet which I can't delete. I've never installed Dropbox on the tablet. Where did the album come from?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Sunday, July 22, 2012

MyAnswers: Outlook 2003 has a message "unknown error" and has stopped working.

The following MyAnswers solution 2232 is now available:

Outlook 2003 is not working. There is a message "unknown error". I haven't received emails for a number of days.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: Adobe Flash Player Update Service 11.3.r300 has encountered a problem

The following MyAnswers solution 2231 is now available:

In Windows XP I get the message Adobe Flash Player Update Service 11.3.r300 has encountered a problem and needs to close.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Tuesday, July 17, 2012

MyAnswers: Windows 8 Release Preview "Your PC's CPU isn't compatible with Windows 8".

The following MyAnswers solution 2230 is now available:

Windows 8 upgrade for possibly tens of millions of Windows XP users may be a waste of money.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Thursday, July 12, 2012

MyAnswers: How do I shut down a Windows 7 without applying the updates?

The following MyAnswers solution 2229 is now available:

How do I shutdown a Windows 7 without applying the updates?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: Quotes for car insurance obtained on the internet.

The following MyAnswers solution 2228 is now available:

Quotes for car insurance obtained on the internet. Renewal from AAMI. Ending up saving $174.83.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Wednesday, July 11, 2012

MyAnswers: Mozilla Thunderbird users should now consider migrating to another email client.

The following MyAnswers solution 2227 is now available:

Mozilla Thunderbird users should now consider migrating to another email client.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: Why I'd recommend that business users not use Microsoft Windows Live Mail.

The following MyAnswers solution 2226 is now available:

Why I'd recommend that  business users not use Microsoft Windows Live Mail.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: Migrating from Outlook Express to Outlook 2010/2007

The following MyAnswers solution 2225 is now available:

How I migrated a user's emails and contacts from Outlook Express to Outlook 2010. The same technique can be used for Outlook 2007.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Friday, June 15, 2012

MyAnswers: Log on button on ANZ site doesn't work using Internet Explorer 9, Windows 7.

The following MyAnswers solution 2224 is now available:

Log on button on ANZ site doesn't work using Internet Explorer 9 (64 bit) on Windows 7. On sites some links work and others don't. Right click on a link and open in new tab ends up with a blank page.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Monday, May 28, 2012

MyAnswers: A list of the Everyday Rewards items from Woolworths

The following MyAnswers solution 2223 is now available:

A list of the Everyday Rewards items Woolworths now offers Everyday Rewards card holders a special price which is a discount of 20% or more.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Thursday, May 24, 2012

MyAnswers: Which is the best virus checker please?? The one that you would use??

I regularly repair clients computers as a result of a virus infection. The anti-virus software I install is free and based on my testing of over a week, where I ran multiple programs on multiple computers against new viruses from the internet, the program performed best. I also found the program was light-weight in that it didn’t adversely affect the performance of the computer. I’ve found a number of commercial programs severely affect computer performance or usability.

Because clients often don’t have to then renew their existing anti-virus (which didn’t catch the malware) the cost saving often pays a considerable portion of the support call.

Today I was asked the question “Which is the best virus checker please?? The one that you would use??”, so I created the MyAnswers solution 2221 which provides the details of where to get the software and what I do when installing the software.

The solution is now available to all clients. This really is an excellent opportunity to install a good anti-virus program in your business and home computers. The software I install on client machines.

The one limitation is it based on the licensing, you can only install the software on up to 10 machines in a business. Above that you need to look for another solution.

As part of my ongoing testing to find new ways to assist clients MyAnswers solutions are now provided to clients on a pay-what-you-want basis. If it doesn’t assist then clients don’t need to pay.

Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Wednesday, May 23, 2012

MyAnswers: Aldi Tevion 8GB USB drive

The following MyAnswers solution 2220 is now available:

Aldi Tevion 8GB USB drive purchase at The Pines in Doncaster East


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: How to get around Windows formatting 40GB drive to 32GB using FAT32.

The following MyAnswers solution 2219 is now available:

I have an old 40GB 2.5" drive I want to format using FAT32. Windows will only allow me to use 32GB. How do I use the entire drive?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Thursday, May 17, 2012

MyAnswers: Experience with Digitech Film/Slide Scanner XC4881

The following MyAnswers solution 2218 is now available:
Experience with Digitech Film/Slide Scanner XC4881

Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
http://www.myanswers.biz/
(An Online Connections service.)

MyAnswers: Experience with Digitech Wireless Key Finder (XC-0354)

The following MyAnswers solution 2217 is now available:
Experience with Digitech Wireless Key Finder (XC-0354)

Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
http://www.myanswers.biz/
(An Online Connections service.)

Friday, May 4, 2012

MyAnswers: Installing Windows XP SP3 freezes at the point Performing Cleanup.

The following MyAnswers solution 2216 is now available:
Installing Windows XP SP3 (Service Pack 3) freezes at the point Performing Cleanup.

Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
http://www.myanswers.biz/
(An Online Connections service.)

Tuesday, April 24, 2012

MyAnswers: Error 404 displays advertising for the hosting company. How do I change?

The following MyAnswers solution 2215 is now available:
Error 404 displays advertising for the hosting company on my site. How do I get rid of the advertising?

Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
http://www.myanswers.biz/
(An Online Connections service.)

Wednesday, April 18, 2012

MyAnswers: Microsoft Word 2003 on Windows 7 prompts for licence every time.

The following MyAnswers solution 2214 is now available:

When I open Microsoft Word 2003 on my Windows 7 computer I am prompted to accept or decline the licence every time. How do I stop this happening?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: All the icons on my Windows XP desktop have underlines under them.

The following MyAnswers solution 2213 is now available:
All the icons on my Windows XP desktop have underlines under them. How do I change this back so I can again double click on the icon?

Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
http://www.myanswers.biz/
(An Online Connections service.)

Thursday, April 12, 2012

MyAnswers: Microsoft book disk to scan computer for malware.

The following MyAnswers solution 2212 is now available:

Microsoft has now made available a boot disk which enables you to boot and scan your computer for malware.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Wednesday, April 4, 2012

MyAnswers: Google error - Email message: reason: 552-5.7.0

The following MyAnswers solution 2211 is now available:

Google error - Email message: reason: 552-5.7.0 Our system detected an illegal attachment on your message.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Wednesday, March 28, 2012

MyAnswers: How can I recover my domain (.com.au) password?

The following MyAnswers solution 2210 is now available:

How can I recover my domain (.com.au) password?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Monday, March 26, 2012

MyAnswers: Which anti-virus software would you recommend either free or paid?

The following MyAnswers solution 2209 is now available:

Which anti-virus software would you recommend either free or paid?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: Which PDF writer software would you recommend?

The following MyAnswers solution 2208 is now available:

Which PDF writer software would you recommend?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Wednesday, March 21, 2012

MyAnswers: How do I add a PayPal Donate button to my site?

The following MyAnswers solution 2207 is now available:

How do I add a PayPal Donate button to my site?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Tuesday, March 20, 2012

MyAnswers: Send emails using my business email address with Outlook using ISP's email.

The following MyAnswers solution 2206 is now available:

I'm using my ISP to send and receive emails so everyone sees the ISP email address. Can I still use my ISP's email service but send emails using my business email address with Microsoft Outlook?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: Send emails using my business email address on iPhone using ISP's email account.

The following MyAnswers solution 2205 is now available:

I'm using my ISP to send and receive emails so everyone sees the ISP email address. Can I still use my ISP's email service but send emails using my business email address on my iPhone?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: The iPod cannot be used because the Apple Mobile Device service is not started.

The following MyAnswers solution 2204 is now available:

After connecting my Apple iPod Touch and starting iTunes I get the message: "The iPod cannot be used because the Apple Mobile Device service is not started." How do I fix this issue?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Tuesday, February 28, 2012

MyAnswers: Should I add Google advertising (Google adsense) to my web site?

The following MyAnswers solution 2202 is now available:

Should I add Google advertising (Google adsense) to my web site to generate income?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Thursday, February 23, 2012

MyAnswers: New Toshiba L750 the user set up Windows 7/32 bit instead of Windows 7/64 bit.

The following MyAnswers solution 2201 is now available:

Setting up a brand new Toshiba L750 notebook the user set up Windows 7/32 bit instead of Windows 7/64 bit. This the approach to fix the problem and have Windows 7/64bit installed.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Friday, February 17, 2012

MyAnswers: Can I use a locked Boost Samsung Mini mobile phone running Android 2.3 with TPG?

The following MyAnswers solution 2200 is now available:

Can I use a locked Boost Samsung Mini mobile phone running Android 2.3 with TPG?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Monday, February 13, 2012

MyAnswers: TPG mobile email message 550 5.7.1 ... Relaying denied.

The following MyAnswers solution 2198 is now available:

When I try to send an email using a tethered computer with my TPG mobile service I get the message

550 5.7.1 <email address.>... Relaying denied. IP name possibly forged [49.196.5.88]".


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Friday, February 10, 2012

MyAnswers: The application has failed to start because iertutil.dll was not found.

The following MyAnswers solution 2197 is now available:

Windows XP computers failling to start with dialogue titled: Explorer.EXE "Unable To Locate Component", with the message "The application has failed to start because iertutil.dll was not found. Re-installing the application may fix the problem"


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: How to unlock a Huawei X1-U8180 locked to Optus network

The following MyAnswers solution 2195 is now available:

How to unlock a Huawei X1-U8180 locked to Optus network. (This is not a hack but follows Optus' procedures.)


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: Google Australia search reverts to old blue design with Internet Explorer 8.

The following MyAnswers solution 2196 is now available:

When I search using Google (www.google.com.au) with Windows XP and Internet Explorer 8 I no longer have the option to select pages from Australia. There are no options on the left. The page has the blue old design and not the new black menu across the top. How do I fix this?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Thursday, February 2, 2012

MyAnswers: How do I delete a service in Windows XP? E.g. My Web Search Service

The following MyAnswers solution 2194 is now available:

How do I delete a service in Windows XP? E.g. I'd like to delete My Web Search Service.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Wednesday, February 1, 2012

MyAnswers: I receive emails from eBay. How do I unsubscribe?

The following MyAnswers solution 2192 is now available:

I receive emails from eBay. How do I unsubscribe?


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Wednesday, January 11, 2012

MyAnswers: Using iPhone 3GS Bluetooth to connect Android tablet to the internet

The following MyAnswers solution 2190 is now available:

I decided to test connecting an Android Tablet (Toshiba and Acer) to an iPhone 3GS using Bluetooth tethering to connect to the internet and was surprised by the result.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: TPG mobile Super Value plan sign up and installation experience.

The following MyAnswers solution 2189 is now available:

TPG mobile Super Value plan sign up and installation experience.


Click here to obtain the solution.

Click here for related solutions.

Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)