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PLEASE NOTE

The MyAnswers blog is being phased out.
Future posts will now go to the Online Connections blog at http://onlineconnectionsnews.blogspot.com/.

MyAnswers pages can now be found on the Online Connections site
www.OnlineConnections.com.au/myanswers.



Now Available
The preferred Australian English spelling dictionary for Internet Explorer 10/11 on Windows 7/8,
Microsoft Office 2003, 2007, 2010 and 2013 on Windows, and Office 2008 and 2011 on Apple Mac OS X.


Thursday, May 30, 2013

MyAnswers: Acer Aspire 5315 wireless doesn't connect to internet. Displays local only.

The following MyAnswers solution 2359 is now available:

Acer Aspire 5315 running Vista connects to network but not the internet. The wireless connection displays local only.


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Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: Windows Vista password recovery for lost password

The following MyAnswers solution 2358 is now available:

Windows Vista password recovery was required recently. A client gave me a machine to clean up but didn't provide the password. Here's how I recovered the password.


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Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Tuesday, May 21, 2013

MyAnswers: How to uninstall Norton Internet Security when the uninstall appears to freeze.

The following MyAnswers solution 2357 is now available:

When removing Norton Internet Security from a Windows Vista machine the uninstall went for a long time and didn't finish. The uninstall appeared to have frozen.


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Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Thursday, May 16, 2013

MyAnswers: Adobe Reader displays a green bar with the words 'signature field/s detected'.

The following MyAnswers solution 2356 is now available:

Adobe Reader displays a green bar with the words ‘signature field/s detected’. How can this green bar be suppressed? (A full solution has not yet been determined.)


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Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: Opening PDF document now displays section at right with Export PDF, Create PDF and Send Files. How to close.

The following MyAnswers solution 2355 is now available:

When I open a PDF document there is now a large section at the right which has Export PDF, Create PDF, Send Files. This just appeared. How to I get rid of it?


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Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: YouTube video played from link in Outlook 2007 crashes and restarts computer.

The following MyAnswers solution 2354 is now available:

When playing back a YouTube video from a link in Outlook 2007 my computer crashes and restarts. Using Windows XP and Internet Explorer 8.


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Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Friday, May 10, 2013

MyAnswers: When does support for Internet Explorer 8 end when run on Windows XP? Is it the same time as Windows XP?

The following MyAnswers solution 2352 is now available:

When does support for Internet Explorer 8 end? We all know that Windows XP support ends in April 2014, but what about Internet Explorer 8. The major exposure to users using Windows XP is when connected to the internet and that is when using email or their browser. If IE8 is not end-of-life and support continues then end-of-life for Windows XP may be much less of an exposure. Microsoft’s massive scare campaign to force people to upgrade may need additional information for people to make good decisions.


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Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Thursday, May 9, 2013

MyAnswers: Google cache option is missing and seems to have been removed.

The following MyAnswers solution 2351 is now available:

Google cache option is something I've used to considerable benefit over the years. I was just reviewing the search results and have been wondering where has Google cache gone. I've read people are switching to Firefox and scripts with bugs but there isn't any need for that. The cache option is available to Internet Explorer users and in fact I suspect any browser without any changes required.


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Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: Using Outlook 2010 to access Gmail set up with own domain.

The following MyAnswers solution 2349 is now available:

Today I set up Gmail to work with Outlook 2010 where the user was using their own domain with Gmail.


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Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Sunday, May 5, 2013

MyAnswers: Windows Live 2012 mail issues when used as an alternative to Outlook.

The following MyAnswers solution 2348 is now available:

Windows Live Mail 2012 issues when used as a free alternative to Outlook on Windows.


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Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Saturday, May 4, 2013

MyAnswers: In Microsoft Word 2013 there are circles that appear at the top right and they are quite distracting

The following MyAnswers solution 2347 is now available:

In Microsoft Word 2013 there are circles that appear at the top right and they are quite distracting. How can I remove the circles?


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Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

MyAnswers: Outlook 2013 doesn't allow me to select the Deleted or Sent folder when I use IMAP.

The following MyAnswers solution 2346 is now available:

Outlook 2013 doesn't allow me to select the Deleted or Sent folder when I use IMAP. Now deleted emails go to Deleted Items and not Trash as I want. How can I fix this?


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Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)

Wednesday, May 1, 2013

MyAnswers: IE8/Win8 Internet Explorer Security - ''A website wants to open web content..'

The following MyAnswers solution 2345 is now available:

When a site using Internet Explorer 8 on Windows 8 I get an Internet Explorer Security message 'A website wants to open web content using this program on your computer'.


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Kelvin Eldridge
www.MyAnswers.biz
(An Online Connections service.)